Privacy Policy

Last updated: August 4, 2026

Karlees Cozy Pet Care LLC ("Karlees Cozy Pet Care," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit karleescozypetcare.com or contact us, how we use it, and the choices you have.

1. Information we collect

We collect information you provide directly to us, such as when you fill out our contact form, call, or email us to ask about or place an order. This may include:

• Your name, email address, and phone number
• Your mailing or shipping address
• Details about the products you're asking about or ordering
• Any other information you choose to share in a message to us

We do not operate an online checkout, so we do not collect payment card information through this website. Payment details are handled directly, by phone or in person at one of our storefronts.

2. How we use your information

• To respond to your questions and fulfill orders placed by phone, email, or in person
• To arrange shipping or in-store pickup
• To send you information you've requested, such as order confirmations
• To improve our products, services, and website

We do not sell your personal information to third parties.

3. Sharing of information

We may share your information with trusted service providers who help us operate our business, such as shipping carriers, solely for the purpose of fulfilling your order. We may also disclose information if required to do so by law.

4. Cookies and website data

This website may use basic technical data (such as browser type) to function correctly and improve performance. We do not use this data for targeted advertising.

5. Data retention

We retain contact and order information for as long as needed to fulfill your order, respond to your inquiry, and meet our legal and accounting obligations.

6. Your choices

You may contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it, subject to any recordkeeping requirements we're legally obligated to follow.

7. Children's privacy

Our website and services are intended for adults placing orders for their pets. We do not knowingly collect information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.

9. Contact us

If you have questions about this Privacy Policy, please contact us:

• Email: supplies@karleescozypetcare.com
• Phone: +1 (870) 517-9695
• Mail: Karlees Cozy Pet Care LLC, 23 Banks Town Rd, Weaverville, NC 28787